Privacy Policy
Last updated: January 15, 2025
GDPR Compliance: This privacy policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to protecting your personal data and respecting your privacy rights.
1. Information We Collect
We collect information you provide directly to us, such as:
- Contact information (name, email address, phone number)
- Account information and preferences
- Program participation data and progress tracking
- Communication preferences
- Payment information (processed securely by third-party providers)
2. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for marketing communications
- Contract: To fulfill our services and programs you've purchased
- Legitimate Interest: To improve our services and provide customer support
- Legal Obligation: To comply with applicable laws and regulations
3. How We Use Your Information
We use the information we collect to:
- Provide and personalize our wellness programs
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Improve our services and develop new features
4. Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal data to third parties except:
- With your explicit consent
- To trusted service providers who assist in operating our services
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
8. International Data Transfers
If you are located outside our primary jurisdiction, your personal data may be transferred to and processed in countries that may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
9. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we learn that we have collected personal data from a child under 16, we will delete such information promptly.
11. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.
12. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Data Protection Officer: [email protected]
EU Representative: If you are located in the European Union and have questions about your data protection rights, you may also contact your local data protection authority.